Adding points after purchase
I made a purchase but forgot to add my phone number.. can I get the
points added to my account if I have the receipt?
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Re: Adding points after purchase
I’m just wondering why when i just spent more money on Sephora online,
and i also go into my local Sephora regularly — WHY am i not seeing my
points go up? At all? I feel like I’m seriously getting RIPPED OFF
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Shade finder
SHADE FINDER IS NOT WORKING FOR A FEW WEEKS NOW. VERY INCONVENIENT.
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Re: Shade finder
@misstruth Can you please reply with the brand/foundation and shade you
currently wear and the foundation you are interested in so we can take a
look?
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Gift card not activated
I got a giftcard from my sister in law for Christmas for $40. I went to
use it and when I went to pay for my items, the cashier said it was not
activated. I wasn't about to go back to my sister in law...
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Re: Gift card not activated
I had a similar issue. I recieved a gift card from my father in law, so
I went to check the balance online and it says the card had not been
activated. Other people in this chat have said the customer...
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Re: Gift card not activated
We just had this happen today wherein a gift card purchased for my
daughter from Safeway was not accepted (we were told it was inactive)
and the Berkeley 4Th Street store. My daughter was quite embarr...
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Re: Gift card not activated
Hi @rbaker7664, I'm sorry to hear this! Thank you for taking the time to
share this feedback. I'll send you a message shortly. Warm regards,
Laurie
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Product review
Hi I been posted a review about Peter Thomas Roth water drench for over
3 days and I still haven’t see it come up under rating and review yet. I
tried to submit the new one but keep hitting error. I c...
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Re: Product review
@ttran91 I see that your review was approved and showing on the product
page. You may need to go back a few pages (to May 2nd) to see your
review.
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Perfume sampler
I bought a perfume sampler with the certificate for a full size. How do
I get Nette Thé Vanille if it’s not on the website or in any of the
stores near me??
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Re: Perfume sampler
Hi @Caseyka, My apologies! The full size might be unavailable on the
site at this time. I recommend keeping an eye on the site for updates in
the near future. Best, Laurie
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Re: Perfume sampler
That’s pretty convenient that I can’t get a specific answer, Danae. Who
can I contact to get that specific answer? Thank you for any actual help
in this matter!!
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Re: Perfume sampler
Will it be restocked?? It isn’t even there to get emailed when it
restocks. So is it actually coming back or was I sold a set that can’t
be fulfilled?
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